Privacy Policy

​Effective Date: November 14, 2024

1. Introduction
Pourvoirie Cécaurel (hereinafter "we", "our", "us") is committed to protecting the confidentiality of the personal information we collect from our customers, employees and visitors to our website. This Privacy Policy explains how we collect, use, communicate and protect your personal information in accordance with Quebec's Bill 25.

2. Definitions
Personal information: Any information that concerns a natural person and allows them to be identified.
Consent: Free, informed expression of will given for specific purposes by which a person accepts that personal information concerning them is used.

3. Collection of Personal Information

3.1 Types of Information Collected
We collect the following personal information:
First and last name
Postal address
Email address
Phone number
Payment information
Preferences for stays
Hunting or fishing licenses (if applicable)
Photos taken during stays (with consent)

3.2 Methods of collection
We collect this information through the following means:
Online booking forms
Direct communications (telephone, email)
On-site registration forms
Website and cookies

4. Use of Personal Information
We use your personal information for the following purposes:
Management of reservations and stays
Processing payments
Communications relating to services
Improvement of our services
Compliance with legal obligations
Marketing (with explicit consent)

5. Consent

5.1 Obtaining consent
We obtain your explicit consent before:
Collecting your information personal
Using your information for new purposes
Sharing your information with third parties
Using your photos for promotional purposes

5.2 Withdrawal of consent
You may withdraw your consent at any time by contacting us using the contact information provided in section 12.

6. Retention of information

6.1 Retention period
We retain your personal information only for the period necessary to achieve the identified purposes, including:
Booking data: 3 years after the last stay
Billing data: 7 years (legal obligation)
Marketing data: until consent is withdrawn

6.2 Destruction of information
When the purposes for which the information was collected have been fulfilled, we destroy it securely.

7. Protection of information
We implement appropriate security measures to protect your personal information, including:
Data encryption
Data access control
Staff training
Physical security protocols
Continuous monitoring of systems

8. Access and correction of information

8.1 Right of access
You have the right to access your personal information and obtain a copy of it.

8.2 Right of correction
You may request the correction of your personal information if it is inaccurate, incomplete or ambiguous.

9. Communication of information to third parties

9.1 Authorized sharing
We only communicate your personal information to the following third parties:
Payment service providers
Partners of services necessary for your stay
Government authorities (when required by law)

9.2 Transfer outside Quebec
Any transfer of personal information outside Quebec is made only after an assessment of the protections offered by the recipient jurisdiction.

10. Privacy Incident
In the event of a privacy incident that poses a risk of serious harm, we will:
Take steps to reduce the risks
Notify the Commission d’accès à l’information
Inform the persons concerned
Keep a record of incidents

11. Tracking technologies

11.1 Cookies
Our website uses cookies to:
Improve the functionality of the site
Analyze traffic
Personalize your experience

11.2 Controlling cookies
You can control the use of cookies through your browser settings.

12. Contact Us
For any questions regarding this policy or to exercise your rights, contact our Privacy Officer:
Pourvoirie Cécaurel
16512 chemin du Lac Kiamika

Rivière-Rouge (Québec) J0T 1T0

Phone: 819 275-2386
Email: info@cecaurel.com

13. Policy Changes
We reserve the right to modify this policy. Changes come into effect upon publication. We will notify you of any significant changes.

14. Legal Compliance
This policy complies with the requirements of Quebec Bill 25 and other applicable laws regarding the protection of personal information.